Privacy Policy

Last updated: 24 June 2026

Replace the bracketed placeholders below (legal entity name, ABN, contact email, and address) with your real details, and have this policy reviewed by a qualified professional before you rely on it. This is a starting template, not legal advice.

1. Who we are

This Privacy Policy explains how [LEGAL ENTITY NAME] (ABN [ABN]), trading as AI-First ("AI-First", "we", "us", or "our"), collects, uses, holds, and discloses your personal information when you visit this website or book a call with us.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. The information we collect

Information you give us

When you apply for or book an AI-First Discovery Call through our booking widget, you may provide:

  • Your name and business name
  • Your email address and phone number
  • Information about your business, such as annual revenue band, team size, and your role
  • Any other details you choose to share in the booking form or on a call

Information we collect automatically

When you visit the site, we and our service providers may automatically collect:

  • Device and browser information, such as IP address, browser type, and operating system
  • Usage information, such as pages viewed, links clicked, time on page, and whether you played a video
  • Information from cookies and similar technologies, including advertising and analytics identifiers

3. How we use your information

We use your personal information to:

  • Schedule, confirm, and conduct your discovery call
  • Assess whether the AI-First Audit is a fit for your business
  • Communicate with you, including reminders and follow-ups
  • Operate, improve, and secure our website and services
  • Measure and improve our marketing, including the performance of our ads
  • Comply with our legal obligations

4. Cookies and tracking technologies

We use cookies and similar technologies to run the site, understand how it is used, and measure our advertising. These include analytics tools and advertising pixels. You can control cookies through your browser settings, though disabling them may affect how the site works. Where required, we will seek your consent before setting non-essential cookies.

5. Who we share your information with

We do not sell your personal information. We share it only with service providers who help us run the site and our booking process, and only as needed for them to provide their services. These include:

  • Vercel for website hosting
  • iClosed for scheduling and booking
  • Meta Platforms (Facebook and Instagram) for advertising and conversion measurement
  • PostHog for product and website analytics
  • Wistia, Vimeo, and VTurb (ConverteAI) for video hosting and playback

We may also disclose your information where required or authorised by law.

6. Overseas disclosure

Some of our service providers are located outside Australia, including in the United States and the European Union. By using the site and providing your information, you acknowledge that your personal information may be stored and processed overseas. We take reasonable steps to ensure these providers handle your information consistently with the APPs.

7. How we hold and protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. How long we keep your information

We keep your personal information only for as long as we need it for the purposes described in this policy, or as required by law. When it is no longer needed, we take reasonable steps to delete or de-identify it.

9. Your rights

Subject to the Privacy Act, you have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct information that is inaccurate, out of date, or incomplete
  • Ask us to stop sending you marketing communications
  • Make a complaint about how we have handled your personal information

To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Third-party links

Our site may link to third-party websites and embed third-party content. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Children

Our services are intended for business owners and decision-makers. They are not directed at children, and we do not knowingly collect personal information from anyone under 18.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date shown above.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

AI-First
Email: [CONTACT EMAIL]
Address: [BUSINESS ADDRESS]